Alexor PC9155G-868 Guía de instalación descargar pdf (Pagina 68)

PC9155 Wireless Alarm Panel

6-2

6.3 Troubleshooting

General Start-up Troubles

Trouble Cause Troubleshooting

"Failed to Enroll" message

displayed on keypad

This message can only appear after [1] &

[

] are pressed to enroll the keypad. This

indicates the keypad did not receive an

enrolment success confirmation.

• Retry enrolment by pressing [1] & [

] again.

• Check that keypad's ESN is programmed in the panel.

• If using "Quick Enroll" on power up, check that the "Ready and "Power"

indicators are still flashing on the panel.

• Check for RF interference.

• Check that keypad is the correct model for the panel.

"Hold [1] and [

] to Enroll

Keypad" displayed on key-

pad

Normal message for an un-enrolled key-

pad or if enrolment was unsuccessful.

• Enroll keypad or troubleshoot as per "Failed to Enroll" message.

Other Troubles

Flashing Trouble LED The keypad's batteries are low.

• Replace keypad's batteries.

Blank display, no response

to key presses

Keypad battery may have discharged

beyond the usable level.

• Remove power, replace batteries or AC adapter.

"Panel Response Not

Received" message dis-

played on keypad

The keypad has lost wireless communi-

cation with the panel. (Occasional dis-

play of this message may be caused by

local radio frequency interference).

• If problem is intermittent perform placement test and check for sources

of radio interference.

• Check that keypad's ESN is programmed in the panel.

• Press [1] & [

] to enroll keypad.

• Check that keypad is the correct model for use with the panel.

• Check if panel can communicate by power cycling the panel and enroll-

ing a new keypad.

[4][2] Troubles

• Power up system

•Enter [

][2] to view Troubles

• Perform actions indicated in the tables below

[4][2] Trouble Summary

Trouble [0] GPRS/Ethernet Module Trouble

Trouble [1] Service Required - Press [1] for more information

Low Battery

General System Trouble

General System Tamper

Trouble [2] AC Trouble

Trouble [3] Telephone Line Trouble

Trouble [4] Failure to Communicate

Trouble [5] Device Fault - Press [5] for more information

Trouble [6] Device Tamper - Press [6] for more information

Trouble [7] Wireless Device Low Battery - Press [7] for more information

Trouble [8] Loss of Time or Date

Trouble Cause Troubleshooting

Trouble [0] GPRS/Ethernet Module Trouble Press [<][>] to determine specific trouble

Alternate Comm SIM Lock The SIM lock feature has been enabled and

the unit has not been programmed with the

correct PIN for the SIM card.

• Refer to the TL260/TL260GS/TL265/TL265GS/GS2060/GS2065

Installation Manual for more details.

GPRS/Ethernet Module

Trouble

This condition is created when the GPRS/

Ethernet module has detected a radio or SIM

failure, a GPRS network trouble, or

insufficient signal strength.

• Refer to the TL260/TL260GS/TL265/TL265GS/GS2060/GS2065

Installation Manual for more details.

Alternate Comm GSM

Trouble

This condition is created when the GPRS/

Ethernet module has detected a network

absent condition.

• Refer to the TL260/TL260GS/TL265/TL265GS/GS2060/GS2065

Installation Manual for more details.

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Alexor PC9155G-868 Guía de instalación Pagina 68

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