
PC9155 Wireless Alarm Panel
6-3
[][2] Troubles
• Power up system
• Enter [][2] to view Troubles
•Perform actions indicated in the tables below
[][2] Trouble Summary
Trouble [0] GPRS/Ethernet Module Trouble
Trouble [1] Service Required - Press [1] for more information
Low Battery
General System Trouble
General System Tamper
Trouble [2] AC Trouble
Trouble [3] Telephone Line Trouble
Trouble [4] Failure to Communicate
Trouble [5] Device Fault - Press [5] for more information
Trouble [6] Device Tamper - Press [6] for more information
Trouble [7] Wireless Device Low Battery - Press [7] for more information
Trouble [8] Loss of Time or Date
Trouble Cause Troubleshooting
Trouble [0] GPRS/Ethernet Module Trouble Press [<][>] to determine specific trouble
Alternate Comm SIM Lock
The SIM lock feature has been enabled
and the unit has not been programmed
with the correct PIN for the SIM card.
• Please refer to the TL260GS/TL265GS/GS2060/GS2065
Installation Manual for more details.
GPRS/Ethernet Module
Trouble
This condition is created when the
GPRS/Ethernet module has detected a
radio or SIM failure, a GPRS network
trouble, or insufficient signal strength.
• Please refer to the TL260GS/TL265GS/GS2060/GS2065
Installation Manual for more details.
Alternate Comm GSM
Trouble
This condition is created when the
GPRS/Ethernet module has detected a
network absent condition.
• Please refer to the TL260GS/TL265GS/GS2060/GS2065
Installation Manual for more details.
Alternate Comm Receiver
Trouble
This condition is generated when the
GPRS/Ethernet module loses
supervision or fails to initialize a receiver.
• Please refer to the TL260GS/TL265GS/GS2060/GS2065
Installation Manual for more details.
Alternate Comm Fault
This condition is created when the
PC9155 loses communication with an
Ethernet or GPRS module on the
system.
• Please refer to the TL260GS/TL265GS/GS2060/GS2065
Installation Manual for more details.
Alternate Comm Config
SMS Trouble
This condition is created when the
GPRS/Ethernet module detects a
Connect 24 Configuration SMS failure
trouble.
• Please refer to the TL260GS/TL265GS/GS2060/GS2065
Installation Manual for more details.
Trouble [1] Service Required Press [1] to determine specific trouble
Low Battery
Main panel battery less than 11.4V
+/- 0.1V.
NOTE: This trouble condition will not
clear until the battery voltage is 12.5V
+/- 0.1V.
NOTE: If battery is new allow 24 hrs. for battery to charge.
• Verify voltage measured across AC terminals is 16-18 VAC.
• Verify voltage measured across battery terminals is 12.5V +/- 0.1V.
• Replace transformer if required.
• Disconnect then reconnect battery leads.
General System Trouble
The system has detected the presence
of a RF Jam for 20 seconds or
communications with the wireless
receiver have failed causing a hardware
fault.
Check Event Buffer to determine specific trouble.
If buffer logs RF Jam trouble: check for external 433MHZ signal sources.
To disable RF Jam, enable option [7] in program section [804]
subsection [900].
• If buffer logs ‘Hardware Fault’ - replace panel.
General System Tamper
Cover tamper tripped. • Verify that tamper buttons are installed into backplate and front-
plate, and that the frontplate is fully in place.
• Verify that the panel is properly secured to the wall with the front
cover on.
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